What is Booking Protect?

Booking Protect's refund protection gives ticket purchasers the opportunity to apply for a full refund if certain unforeseen circumstances occur and they can no longer attend an event.

We strongly recommend you protect your booking as all tickets are non-refundable. You can add refund protection allowing you to apply for a full refund should you or anyone in your party be unable to attend the event through the following circumstances:
 

• Injury, illness (inc pre-existing medical conditions) or death happening to you, or an immediate family member.
• Burglary or fire at your residence in the 48 hours immediately before the event.
• Adverse weather including snow, frost, fog or storm where the Government have issued travel warnings.
• The breakdown, accident, fire or theft of a private vehicle en route to the event.
• You being made redundant from or relocated for work which you were unaware of at the time of booking.

If you would like to contact Booking Protect, for any reason, please click here.
For information on COVID-19 related policies, please click here.